Privacy Policy

Effective Date: January 10, 2026

IT1.TEAM ("we", "us", or "our"), located in The Netherlands, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you visit our website https://www.it1.team/ (the "Website") or use our services.

We process personal data in accordance with the General Data Protection Regulation (GDPR) (in Dutch: Algemene Verordening Gegevensbescherming - AVG).

1. Data Controller

The party responsible for the processing of your data (Data Controller) is:

IT1.TEAM Address: De Omgang 17, Veghel, 5463KZ, Netherlands Email: info@it1.team Phone: +31 64 556 57 57

2. Data We Collect

We collect only the information necessary to provide our services to you. This may include:

Identity Data: Name, surname, company name.
Contact Data: Email address, phone number, billing address, and service location address (for on-site installations).
Financial Data: Payment history and invoice details. Note: We do not store full credit card numbers or sensitive payment credentials on our servers; these are processed securely by our payment service provider.
Technical Data: IP address, browser type, device information, and server logs (specifically for Hosting services).

3. How We Use Your Data

We use your data for the following purposes:

Service Delivery: To process your orders, install smart home systems, configure IT infrastructure, or provide hosting services.
Payments: To process payments via our payment service provider, Mollie.
Communication: To respond to your inquiries via our contact forms or email.
Legal & Security: To prevent fraud, ensure network security, and comply with Dutch legal obligations (e.g., tax administration).

4. Sharing Data with Third Parties

We respect your data and do not sell it to third parties. We may share your data with trusted service providers only when necessary:

Payment Processors (Mollie): We use Mollie to process online payments. When you pay for our services, data such as the purchase amount, order description, and payment method is shared with Mollie to facilitate the transaction. You can read Mollie’s privacy policy on their website.
Hosting & Infrastructure Providers: Third-party partners who assist us in operating our Website and hosting infrastructure.
Legal Authorities: If required by law, we may disclose data to Dutch authorities (e.g., Belastingdienst, police).

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy.

Tax Records: In accordance with Dutch tax law, we retain invoices and transaction data for 7 years.
Account Data: We retain active account data for the duration of your contract with us.

6. Your Rights

Under the GDPR, you have the following rights regarding your personal data:

Right to Access: You can request a copy of the data we hold about you.
Right to Rectification: You can ask us to correct incorrect or incomplete data.
Right to Erasure ("Right to be Forgotten"): You can ask us to delete your data, provided there is no legal obligation for us to keep it (e.g., tax laws).
Right to Restriction: You can ask us to limit the processing of your data.
Right to Object: You can object to the processing of your data for specific purposes.

To exercise any of these rights, please contact us at info@it1.team.

7. Security

We implement appropriate technical and organizational measures (such as SSL encryption and access controls) to protect your personal data against unauthorized access, loss, or alteration.

8. Cookies

Our Website may use cookies to ensure proper functionality and improve user experience. You can manage or disable cookies in your browser settings.

9. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. The latest version will always be available on this page.

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